%0 Journal Article %T INCREASING COMMERCIAL BANKING EFFECTIVENESS IN THE FIELD OF INDIVIDUALS’ INSURANCE %A Kozlova, K.A. %A Goryunova, Y.V. %K nsurance of individuals, insurance activities, insurance services, a commercial bank, an insurance organization, a customer-oriented model of retail banking business %J Bulletin of the Angarsk State Technical University %D 2019 %N 1 %P 6 %I Federal State Funded Educational Establishment of Higher Education «Angarsk State Technical University»